We want you to love what you order. Since every consignment piece is one-of-a-kind and we're a small, family-run shop, here's how shipping and returns work.
Shipping:
- $6.95 flat-rate US shipping, or free on orders over $75
- Orders ship within 24–48 hours
- Free local pickup available in Huntington, WV (select at checkout)
Before you order: Not sure about sizing or fit? Check our Sizing Guidelines or chat with us — we're happy to help you get it right the first time, especially for consignment pieces where sizing can run differently than expected.
Returns:
- Returns must be requested within 14 days of delivery. To start one, click "View your order" in your order confirmation email or log in to your account, then choose "Request return"
- Items must be in new condition (tags attached, no odor, pet hair, or wear)
- Returns are eligible for store credit only, which you can use toward anything in our boutique or consignment collections — including new arrivals
- Final sale (not eligible for return): accessories and other non-clothing items, intimates, leggings, and sale/clearance items
- Shipping charges, both original and return, are the customer's responsibility
Questions before you buy? Contact us and we'll help however we can.
